Are you interested in the hotel, service and restaurant industries? Would you like to join Sacrée Soirée’s or are you already part of our team? Several values are at the heart of our actions and the missions we entrust to you. Let’s discover together the 7 golden rules that motivate our daily work!
1. Keep a smile and a friendly tone
Smiles, team spirit, respect and happiness are part of Sacrée Soirée’s corporate culture. We select the members of our crew according to their skills, but also their human values.
We know that your happiness is reflected in our services and that is why we work on it daily. It is therefore essential for us that your mission takes place in a friendly environment and that you can keep smiling at work!
2. Stay focused during your interactions
The days follow each other, but they are different. From slow to frantic, the tempo can change, but you need to be able to stay focused! Your team, your supervisors and the people you serve deserve the same level of service, regardless of the pace of the moment.
When you interact with any of them, focus on the conversation and give them your full attention. Not only does this show respect, but it fosters an atmosphere of openness and effective communication while reducing careless mistakes.
3. Pay attention to your work attire
Being comfortable at work depends on a multitude of factors, including safety as well as physical and mental health. To promote your well-being during all your tasks, you must be properly dressed at all times. A well-groomed and adequate appearance prevents injuries, accidents and false moves that can harm you for a long time.
4. Maintain a clean and safe work environment
Unfortunately, accidents happen so quickly! By keeping your work environment neat and tidy, you will minimize the risk of accidents for yourself, your team and your customers. Safety is paramount, it helps reduce injuries, slips or breakage every day!
5. Prioritize outstanding customer service
Demonstrating impeccable customer service is a crucial part of your work with Sacrée Soirée. Make your client’s satisfaction a priority every day and make sure you optimize your deliverables to continually contribute to it. Small gestures, as well as the respect of expectations and deliverables will help you achieve this goal.
6. Accomplish your tasks with efficiency
We are convinced that you will be able to accomplish your tasks with efficiency, which is why it is part of our crew’s golden rules. In the restaurant and hotel industry, it is crucial to maintain a clean, safe and orderly workstation that you can be proud of. You know your mandate from the start and we trust you!
7. Maintain communication and know how to ask for support
We like to build lasting relationships with our employees. That’s why we offer support and assistance to our team, values that are at the heart of our actions. If you are experiencing difficulties or have questions about your daily life with us or our clients, talk to your supervisor or a member of our team.
Thanks to our years of experience, we are aware of the realities of the industry and our community. We will be happy to share our knowledge and advice with you to help you grow in this field!
